Quality Management
Our Quality Management Policy
Setting out with the vision of KAUTEK Rubber and Metal Products, we aimed to identify our customers' needs in the most accurate way and provide the best service.
We know that the most important criterion of the Aftermarket is Service Quality. As KAUTEK, while fulfilling the requirements of the market and customer-oriented operations, we continue to make all necessary investments and activities to reach the highest quality level in our sector.
Our Basic Quality Principles
Customer Focus
We will determine both the current and future needs of our customers with a proactive approach and fulfill their expectations and conditions completely.
Continuous Improvement
Our main goal is to increase our service quality day by day by continuously improving our company's internal performance and processes.
Prompt Issue Resolution
To achieve our goals, we will produce effective and efficient results by defining, understanding, and managing interrelated processes as a whole system.
Supply Chain Improvements
By managing the relationship between our company and our suppliers with the principle of "mutual gain," we will create added value for both parties.
ISO 9001:2015 Certification
International Quality Management StandardKautek Otomotiv A.Ş. conducts all its operational processes within the framework of globally accepted quality principles. This document certifies our sustainable quality and customer-oriented approach at every stage from production to shipment.
- Certificate No: TR010041
- Scope: Production and Sales of Automotive Spare Parts
- Accreditation: Bureau Veritas / UKAS
- Update: April 9, 2021 (Cycle Start Date)